Your Recent App Submission Was Rejected For Violating The Google Play Developer Programme Policies
Solution 1:
Eligibility Issue Test Login Needed In order to review your app for “Designed for Families” eligibility, we will need you to provide a test login account. Please provide login credentials to the support team before you submit any updated version for another review (select “Test Login Needed” and include the test login account and password details in the open box field).
I think that it is quite self-explanatory. You must contact the support team and provide a test user credentials (email, password) for your app so they can test it.
Solution 2:
We had the same issue but were also still getting rejected (for the same reason) even after providing the test login info, without any further clarifications. We provided the test login info both in Play Console (App Content -> Target audience and content -> Instructions for app access), but also via the web form linked from the rejection email. We also tried resubmitting the app and doing everything from scratch like 5 times total - always the same result. So either we're crazy and our test login credentials aren't working (which we checked many times) or their system is bugging out.
So, what eventually got us published was changing our "Target age group" configuration in Play Console (App Content -> Target audience and content -> Target age group) - we unchecked everything below 13-15. Not sure if you had those checked, but if you did, try unchecking them then resubmit the app.
I realize that we basically had to lie and are now maybe risking some penalty (getting removed from the Play Store?) but doing everything right got us nowhere, so we had to resort to this "cheating".
Not saying you should do what we did, just saying what worked for us. Do it at your own risk.
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